Customer Service

At ACCURATE, we have over 12 years of experience serving clients of all sizes. Our integrated Administrative Services teams manage Eligibility, Claims Processing, and Customer Service.

An in-house call center, experienced and knowledgeable personnel, and advanced technology systems, are just a few of the customer service benefits that our clients receive.

Our Call Center representatives can respond to any inquiry and offer medical advice and information concerning insurance coverage and eligibility. They are also trained to assist a patient and refer him to a relevant medical professional within the company’s network of physicians, or in the event of hospitalization, to a hospital. Additionally, when hospitalization is needed ACCURATE is responsible for all appropriate actions in order to collect claims from Public Insurance Funds.

As your partner, our goal is to provide you with services to control rising healthcare costs.